Introduction

XBancer Payment Limited (“XBancer,” “we,” “us,” “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information about our clients and users (“you”) when you interact with our website, services, and applications.

Information We Collect

Personal Information

• Identifying Information: Includes your name, postal address, email address, and telephone number.
• Financial Information: Details of transactions you carry out through our services and financial details necessary for processing payments.
• Verification Information: Government-issued identification, for KYC and AML compliance.

Non-Personal Information

• Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you use our website and services.

How We Use Your Information

• To Provide Services: Processing transactions, managing your account, and providing customer support.
• Compliance and Legal Obligations: For KYC, AML checks, and adhering to legal requirements.
• Security: To ensure the security of our services and to detect, prevent, and address technical issues and fraud.
• Communication: To inform you about changes to our services, terms, conditions, and policies.

Sharing Your Information

We may share your information with:

• Service Providers: Third parties who provide services on our behalf, such as payment processing and data analysis.
• Legal and Regulatory Authorities: When required by law or to protect our rights and comply with legal proceedings.
• Business Transfers: In connection with a merger, sale of company assets, or acquisition.

Data Security

We implement robust technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

Your Rights

You have the right to:

• Access: Request access to your personal information.
• Correction: Request correction of any incomplete or inaccurate data we hold about you.
• Erasure: Request erasure of your personal information under certain conditions.
• Restriction: Request restriction of processing of your personal information.
• Objection: Object to processing of your personal data.
• Data Portability: Request the transfer of your personal information to you or a third party.

International Transfers

Your information may be transferred to, and stored at, a destination outside your jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: info@xbancer.com
• Postal Address: 1238 – 1771 ROBSON ST, VANCOUVER, BC, CANADA V6G3B7
• Phone: +1 (707) 760-7850